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MGM Grand Las Vegas - What Not to Like?

MGM Grand Las Vegas – What Not to Like?

MGM Grand Las Vegas Hotel & Casino offers a variety of beautiful accommodations, lounges, clubs, entertainment, and world-class dining. In the hotel you can enjoy a big spa, a huge pool complex, and a fitness center. And what to say about the entertainment? The Grand Garden Arena regularly books many of the biggest musical and sporting events, but guests at The MGM Grand Las Vegas can also enjoy KÀ by Cirque du Soleil, one of the best shows around.

Las Vegas Strip
MGM Grand Las Vegas

MGM Grand Las Vegas truly lives up to its name, not only in sheer size, but also in its vast offerings. Located at one of the busiest intersections in Las Vegas, it provides a world of entertainment, dining and unwinding — both day and night. Recently, the resort completed a $160 million remodel to upgrade all of its rooms and suites, has added a brand new nightclub and several new restaurants.

Entertainment is plentiful with several options in a variety of unique venues. The Cirque du Soleil show “KÀ” takes audiences on a heroic journey that will feel like the latest blockbuster movie. A lineup of renowned performers come to the Hollywood Theater, while some of rock ‘n’ roll’s greatest acts, from the Rolling Stones to U2, take the stage in the Grand Garden Arena — also home to many highly touted championship boxing events. And Brad Garrett’s Comedy Club offers plenty of laughs.

You have multiple dining choices at the MGM Grand Las Vegas that include the exquisite tastes of Joël Robuchon and L’Atelier de Joël Robuchon, the sophisticated tastes of Fiamma Trattoria and Pearl, the classic pub fare of Michael Mina Pub 1842 or the exuberant fun of the Rainforest Cafe. Whether it’s steak and lobster at Tom Colicchio’s Craftsteak or the spicy Mexican delights at Diego, you’ll never go hungry here. Plus, you can experience the traditions of different cities in Las Vegas — the newly opened Hakkasan Las Vegas restaurant offers unique Cantonese-style cuisine with flavors of Hong Kong and Shanghai, try Emeril’s New Orleans Fish House  for the tastes of the “Big Easy” or venture over to Wolfgang Puck Bar & Grill for the tastes of Southern California.

Along with fine dining, there are plenty of places for casual eats — from the MGM Grand Las Vegas Buffet and the Avenue 24 Bar & Grill to the ample MGM Grand Food Court, Project Pie and Blizz Frozen Yogurt.

Zuri and Centrifuge lure the crowds at nighttime and well into the early morning hours. A new five-story nightclub venue — Hakkasan Las Vegas — has opened its doors for pleasure seekers. Keep the party going all day long in the summer at the pool club Wet Republic or relax at the Grand Spa, which offers several therapies in more than 20 zen-inspired treatment rooms, far away from the chaos of the casino.

MGM Grand Las Vegas  enormous casino entices players, with games including blackjack, craps, roulette and an array of slot and poker machines, as well as keno, a Baccarat lounge and high-limit slots. The race and sports book offers private skyboxes, a bar and the adjacent Stage Deli.

Fun and adventure await guests as well. Aspiring detectives (or those who just like to solve mysteries) can get their hands on the interactive CSI: The Experience. Other attractions on site include a television research studio (CBS Television City) and a pool complex with a 1,000-foot-long lazy river and five outdoor swimming pools.

Shopping is plentiful along The District and in The Underground, two neighborhood-like areas at the resort. You’ll discover glittering jewelry and watches, keepsakes, clothes, sweets and more.

There aren’t many hotels with offerings so grand that it’s practically an entire vacation under one roof. With such a wide variety of things to do and see at the MGM Grand Las Vegas, don’t be the least bit surprised if it takes more than one visit to experience it all. http://www.lasvegas.com/listing/mgm-grand/199/

ENTERTAINMENT

– the unprecedented show from Cirque du Soleil at MGM Grand Las Vegas, combines acrobatic performances, martial arts, puppetry, multimedia, and pyrotechnics to illustrate the nature of duality.

Brad Garrett’s Comedy Club – Catch the hottest names in standup along with regular appearances by Brad Garrett and his hilarious friends, all at a brand-new theater custom-built for comedy. The lineup of top-tier talent is nonstop and so are the laughs.

David Copperfield – David Copperfield has been hailed by audiences and critics alike as the greatest illusionist of our time. In addition to decades of network television events, worldwide tours, and “Dreams and Nightmares,” the critically acclaimed Broadway show that set box-office records, he has been featured on the covers of Forbes, Architectural Digest and Esquire. See David Copperfield live at MGM Grand Las Vegas. Show times: Sun-Sat 7 pm & 9:30 pm, Sat matinee 4 pm.

CSI: The Experience – Test your inner crime-solver at the blockbuster new attraction, CSI: The Experience! Play the role of a crime scene investigator in this exciting interactive challenge: 3 murders, 15 lab stations, 15 suspects, 3 killers. Based on the hit TV show, CSI: Crime Scene Investigation, and guided by videos featuring cast members, alongside real-life forensic scientists, you’ll be the latest recruit to the world of forensic science.

Some Reviews from Recent Guests:
4.0 star rating
7/28/2013

http://www.yelp.com/biz/mgm-grand-hotel-las-vegas
Get a room at the newly renovated Grand Tower, very clean and spacious, and the bed was very comfortable. Definitely worth the price compared to the older tower.

FYI there’s no fridge for personal use, just the one that houses the pay for use items, there is a note next to it that you can request one.

Ka is a great show worth checking out.

MGM is a great place for people who want to be all up in Vegas, there’s plenty of on-site activities and always busy, and is close to other Casinos like the NY NY, Luxor or take the tram from Excalibur to Mandalay Bay.

Expect a long wait to check in if you’re there during peak hours, since it’s a large hotel but there do offer fruit infused water for your trouble.

3.0 star rating
7/26/2013
Our stay at MGM was ok.
http://www.yelp.com/biz/mgm-grand-hotel-las-vegas
4 of us all pulled together and decided to splash out and stay in one of the large sky view suites, (had 2 large bedrooms, 4 HD televisions and a billiard table. An awesome room and well worth the money) I don’t think we would have enjoyed our stay as much if we didn’t have this haven to retreat back to.

The main issue we encountered was when we checked in.
The man at the counter did not run through any of the expenses with us. And never had us sign any papers, which we found kind of weird as every other normal hotel does.
He told us the cost of the room and charged my friends card, but when we checked the transaction history on the card account it had actually been charged an additional $300, so we’re thinking he’s overcharged us without realizing.
Also, due to the limit on the credit card, this unexpected additional cost caused an overdrawn fee on my friends account.

When we explained this to management, they did not care at all about how their staff had not communicated with us properly and how this had affected my friends funds.

Their response,

“That $300 is a bond fee for the room, it will be returned at the end if your stay and is always included in the room you booked, it was on the paper you signed”
We didn’t sign ANY papers and even when booking over the phone no one told us of this.

After again, trying to explain that if we had known this we would have then split the costs over two cards we got a blank stare and an additional “well what do you want us to do about it”
In the end they offered a petty $75 voucher. We didn’t want a voucher, we just wanted an apology. And not once did they apologize for the lack of service and communication.

I would have left MGM Grand Las Vegas with a 5 star rating if the manager assigned to us  had actually listened to our concerns, acknowledged them and apologized.

Some (not all) staff at MGM Grand Las Vegas need to get a lesson in customer service

2.0 star rating
7/15/2013 1 check-in here

http://www.yelp.com/biz/mgm-grand-hotel-las-vegas
I’m happy that we only stayed here for one night (only because we were partying at Hakkasan) because our stay at MGM Grand Las Vegas was disappointing… and we only stayed there for less than 12 hours before checking out and checking in early to our next hotel.

The check-in process was time consuming.  Even though we got in at 11:30 PM, there was still a long line that went past the ropes and it took us about 45 minutes to go through the line.  We had a pleasant check-in experience with the front desk concierge, who kindly upgraded us to a bigger room for no extra charge.

The hotel itself tries to do aroma marketing, but it’s way too strong.  The smell reminds me of a mix of Chanel No. 5 and vanilla.  Our room was located at the North Tower, and there were no actual signs on the boards that lead us to the tower.  We had to ask two associates before receiving the correct directions.

Our room was a little small for Vegas standards and the bathrooms were even smaller (with only one sink for 2 queen beds!).  The mirror was the best thing about the bathroom because it had great lighting. (A plus for the ladies!)  Another plus about our hotel room was that the scent of the aroma marketing wasn’t used there.  On the other hand, there was a variety of different dining options located throughout the hotel that were available.